Co-op News

From "Maple Street Co-op News", Apr/May 2005

Innovations in Our Operations
by Alan Harrington, Co-op Manager

I thought I'd update members on some of the things that have been happening behind the scenes, because often they are not apparent but are significant in the development and further growth of the Co-op and usually involve a lot of work.

The Co-op made a detailed and comprehensive submission on the Draft SEQ Regional Plan that has been registered with the State Government's Office of Urban Management. It followed the lines of the article in the February/March newsletter, but with more detail. Many thanks to newsletter editor Ruth Parnell
for her initiative and work on this very important matter which will impinge on where and how we live in this region in the future.

The Directors have decided to adopt the "Carver" model of corporate governance. This model requires that Boards become far more enlightened and more competent as groups than they have been. The model conceives of Boards (the governing body) as being the on-site voice of ownership, i.e., the members, and enables Boards to ensure that organisations achieve stated goals and conduct themselves with probity. With the Co-op turning over $1 million per annum in sales, and with plans for redevelopment in progress,
the Board considers the Co-op has reached a level of sophistication that warrants the implementation of this innovative approach to governance.

The main thrust of this model is that it informs the Board's planning, mission, committee work, agenda control, budgeting, reporting, CEO evaluation, management relationships, fiduciary responsibility and all other aspects of the Board's job. The model also prescribes what can't happen, and the idea is that people will be more innovative in achieving goals. Directors Kamala Alister and Dawn Goddard are carrying out all the hard preparatory work.

The Directors have also signed off on a revised and modernised Manager's job description. In addition, they have developed and introduced a series of internal controls to monitor Co-op operations and ensure that efficient and sound financial principles are being followed.

As Manager, I welcome these pro-active and timely innovations and congratulate the Board.

On more mundane matters, the Co-op Directors signed off on the absolute final renovation/development design and these plans can now be submitted to Caloundra City Council. It's been a long, slow and frustrating process, but we are finally getting there. The Co-op also joined the Earth's Choice Club.

Some Co-op members would have noticed that there has been a bit of queuing at the counter in recent times. To increase our level of service further, we have introduced a third till and this seems to be working well.

On another topical note, Director Sidonie Bouchet recently gave birth to a daughter, Jamala, a potential Co-op member of the future! All parties, including dad Francis Minnaert, are doing just fine, I hear.

Speaking of parties, Maple Street Co-op's 25th Anniversary celebration will be held at the Maleny Community Centre on Saturday 15 October, so make sure you keep this date free. Any members who have any suggestions, please get in touch with me. We will be contacting the original members and are aiming to have a really fun night with great food and music as well as plenty of cooperative bonding. We'll provide further details of the night as we get nearer to the date.

[From "Maple Street Co-op News", Apr/May 2005; published by The Maple Street Co-operative Society Ltd, 37 Maple Street, Maleny, Qld 4552, Australia, tel (07) 5494 2088, email maplest.co-op@serv.net.au,
website http://www.maplestreetco-op.com.au]

Address: 37 Maple Street, Maleny Qld 4552, Australia
Telephone: (07) 5494 2088 (int'l +61 7 5494 2088)
Fax: (07) 5499 9246 (int'l +61 7 5499 9246)
Email: info@maplestreetco-op.com.au, or maplest.coop@serv.net.au
Website: www.maplestreetco-op.com.au
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